Michael Geary answers:
You should expect your attorney to keep you reasonably informed at all times about what is happening in your case. Be aware that all attorneys have more than one case and may need to be in court on another matter other than yours. However, you should expect your attorney to timely respond to your phone calls and e-mails within 48 hours, if not the same day. Explore with your attorney what information you can give and receive from your attorney’s paralegals and legal assistants if your attorney is not available when you call. You should expect your attorney to convey all settlement offers to you and discuss the development of your case with you. You should receive a copy of every document that your attorney sends and receives relating to your case. Your attorney should also take the time to explain pertinent aspects of the law, how the court system works, how your circumstances are unique and what approach he or she recommends. You should understand how the discovery process works and how deadlines must be approached and met.