A key to being a great law firm — besides legal expertise and experience — is client service. Lawyers must develop strong rapport with clients through trust and communication. This is the service you get from Heydary Hamilton PC, a Toronto-based law firm serving people across Canada and even internationally.

"We make a pledge to clients and stick to it," says the firm's senior family lawyer, Douglas J. Green. "Clients want to know their lawyers are listening to them. Legal fees are also a concern to clients, so you’re not billed for anything you don’t first approve." With a strong family law department that has a broad spectrum of abilities, Heydary Hamilton tailors friendly, efficient service to clients' needs. That is why Canadian Lawyer magazine ranked it among Canada's ten best business boutique law firms.

Doug's pledge is based on feedback from clients about what they expect from their lawyers. Among his promises: "You'll never wait in reception longer than seven minutes, you'll always be kept informed of major developments in your case, and the firm will never talk down to you or use 'legalese'. Plus, we return phone calls and e-mails within 24 hours."

Listening to clients is "job No. 1". "Every divorce client has a story to tell," Doug says. "Talking about it takes some of the emotional edge off. We get the facts, then go straight to planning. Clients understand that we have everything in hand, and it lifts some of the burden off their shoulders."

A variety of backgrounds and skills

Doug praises the firm's synergy: its divorce lawyers have a wide range of skills that apply to family law. "We have a unique combination of experience in family issues and in other areas that we draw upon if needed. They're all under the same umbrella." Doug's expertise in real estate, estate planning, small businesses, and elder care are a valuable asset to his divorce practice.

"We've got the experience to break down the issues and determine how best to resolve them," he says, "whether through divorce mediation or litigation. We concentrate on negotiating and preparing proper agreements and go to court if necessary. If there's a solution we can't provide, we find somebody who can."

Serving Canadians in multiple languages out of multiple offices

Heydary Hamilton PC may be a large firm, but it does what it can to make its services convenient for clients. Its main location is near a subway stop in downtown Toronto, and staff members will arrange to meet clients at offices in North York and Mississauga. "We have flexible hours too," adds Doug. The firm's multilingual staff work with clients of various ethnic backgrounds and religions. In addition, the firm's website, www.heydary.com, is an expansive resource for potential clients to access numerous articles and news items about family law.

Among Doug's advice to potential clients: "Be honest with your lawyer. We can't help you without knowing all the facts. It's especially important in the disclosure of financial affairs. Let us worry about the legal issues. The legal system isn't perfect, but if you give it a chance, your case will be resolved. If you don't, it will only get worse."

"Monday is my favorite day of the week," Doug says, "because I look forward to work. We love working with people to help them solve problems in a legal context. If we enjoy our work, chances are we're doing a great job."

For more information, or to book a consultation with these Canadian divorce lawyers, please contact:

439 University Avenue, Suite 1200
Toronto, Ontario, M5G 1Y8
Phone: (416) 972-9001
Fax: (416) 972-9940
Website: www.heydary.com
e-mail: info@heydary.com